Now she works part time had to start her 3 years over and she lost her vacation pay for a week. pants that are inside out. card). How Long Do You Have To Wait To Get A Refund? We're not [censor] and we are just as good as you are. WebAll retailers have exceptions to the general rule and TJ Maxx is no exception (pun intended). Some of you act like you're shopping at Neiman Marcus spending thousands of dollars on clothes when you're complaining about wanting a discount because of a little stain that was probably there from before when someone like you dropped it on the floor and walked all over it. they dont need those types of customers in their store. I was a CEC for 2 years and I stuck to the return policy and I trained the CEC who took my place along with the FEC's . lest you be mistaken for the filthy pigs that frequent the santa clara store. I love it when nasty salespeople who think they have the "power" to decline a return because of their unprofessional I never receI'ved the papers of course because in dont lI've their no more. The bottle was also half empty. The overriding focus is always on THEFT. You can just say to the CEO of "whatever company" and then let them know in writing this is a violation of Fair Reporting and you will take them to Small Claims Court for harassment. WebReturns By Mail: Our return policies are always subject to local, state and federal restrictions. T J Maxx is so focused on employee theft. Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! Don't just express your anger on the internet. $5 adds up a few million times We take back so much old junk, worn, and thrift-store items Books published in 1962 obviously ain't ours. We all know them by face and name and yet when they try to pull something on us the managers let them get away with it. It didnt add up(it was too cheap for that type of purse, it didnt have a tag, the tag was in the purse). Most retailers let customers return items for free. Secondly A girl went to help her Grandparents move from another country and said she wanted to come back to tj maxx when she got back so she was gone for a total of 11 weeks and 6days. You should only return anything if you need it. Return policies of retailers change constantly, and its hard to keep track of them. The amount refunded or credited is determined by the original payment type. The return label is already there to use when returning your product. NBA Store Returns PolicyWhat Items Are Refundable? I love this company but I would never refer anyone to this one store location. Washing the item will destroy the tags and put a permanent mark on it, making it a no-no for TJ Maxx. She actually refused to allow me to return one shirt as the name did not match on her scanner. WebReach out to our customer survices for help and support. Our customers know we don't have any security in the store and always know how many people are working and where we are when the time is right. The average associate believes the company does not give a ### about them ? I do not no know about expensive colognes, I'm broke. If this person who is bothering you is not the owner make sure you send a letter to that person. All i want is to get my health insurance back and for some one to be responsible for this. (Schedule, deals) in 2023, TJ Maxx Dog Friendly Policy in 2023, Latest Update, Does Home Depot Copy, Make Keys 2023 Key Copy Price, Amazon Holidays Pay: Pay Rate & Schedule In 2023. I hope TJMaxx starts doing more for their employees - they really need to focus on what their base is - their employees! THEY ### EVERYWHERE! Here is a table with T.J.Maxx policies for online and in-store purchases: Note that you cant return any sister brands merchandise to T.J.Maxx stores and vice versa. I have been (and am) an employee of TJ Maxx for many years and I am presenting my little complaints on how my store is run. But then again, I don't know why we even have one. Furthermore, because certain apparel might cost more than $1000, purses and special occasion dresses are not returnable. She is a two faced [censor] and tried to tell us for one we dont get paid for travel time, Yes you do at tj maxx. With the increase in popularity of discount retailer T.J. Maxx, some customers are worried that they might be able to return items from T.J. Maxx or other TJ Maxx-owned stores to Marshalls or HomeGoods. The TJ Maxx I work at has about the worst security ever! If you can get your hands on the receipt and dont want an equal value return, you will need to get the item back to TJ Maxx before the 30-day timeframe is up. But I always prove them wrong when I get a chance and i love it. 3. Bringing your items back with receipts is rarely going to trigger any kind of red flags but bringing a ton of items back without a receipt is going to trigger you on TJ Maxxs radar after so many times. We are ripped off all the time by the same people. WebThe T.J.Maxx holiday return policy is quite similar to the regular one. Of course, if TJ Maxx was like burlington where they can actually chase the thieves, we'll have at least less people stealing.. She started scanning each item tag to see if the brand name matched the tag! Then, while utilizing your product credit, youll have to establish your identity again. When you have a receipt for an item that you wish to return, you are required to have this as proof of purchase. 8. The people at the store I usually frequent are mostly nice with a few people that are not so nice - but it makes more sense now with all the pressure that is put on them and the low pay - which I think is horribly unfair. And, I have never heard of people being able to return without a receipt or at least a tag? Returns are more expensive and more complex to process than outbound packages, Metapack, ShipStation, and Retail Economics wrote in their report. But in all honesty, these are the exact what I use and recommend to everyone, even my own family. Include the receipt and get your packing slip or shipping confirmation email from either inbox if you havent already. Otherwise, the Clerks would at least look up and pretend You can return an item only if it was never used or damaged and in its original condition. We don't have any legs to stand on, we just have to do what makes our customers happy. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! However, being one of the "good" customers who cannot deal with the shoplifting stories I hear - I mean, really, the prices are already so low - why do they steal? T.J. in exchange. If you dont like the item youre buying, you have a whole month to return it. ). However, if your return does not meet the companys return requirements, it may be denied at the store managers discretion. Management knows this, its about time the clerks learn this lesson also. This review was chosen algorithmically as the most valued customer feedback. This is the easiest way to avoid problems when making purchases. The managers are greedy and selfish. We put up with customer ### everyday, you would think that we would at least get a "good job", no! Returned items are eligible for credit toward future purchases. I expected policy to rectify my situation but all I received was their perception that I was lying. you make me ashamed to be a customer at tj maxx. I say let corp. fire me for doing what the say the rules are. Handling an online return costs retailers around a fifth of the original order value, they said. think they are? You may use the T.J. Maxx gift card you were given to mail to yourself at all other locations, including Marshalls, Sierra Trading Post, and Homegoods. I'm a customer and I go to the Tj Maxx in Conyers, Georgia. I love fashion so much that I would have loved to do this and the next time I go there, I will ask her about my resume if I run into her or, better yet, I will ask the male manager who seems very nice to customers. Someone please, any advice? If you dont have a receipt for an item that has gone beyond the 30-day window, your only hope would be to talk to a supervisor at a physical store. You can return an item only if it was never used or damaged and in its original condition. We even had Ricky's daughter come into our store and steal wallets right in front of the manager! WebStandard Return Policy for Items Purchased in Stores Our customers continue to be our top priority. If you are missing that receipt, you will not be able to return your purchase. plate number of the vehicle and send it to law enforcement. For instance, if you purchase an item for $25 and, by the time you return it, the item has dropped to $19.99, you will only get $19.99 for the return. you fill up a shopping cart with every little thing that catches your eye, with no intention of buying everything, and then when you're ready, you pull out the $9.99 pair of flip flops you want to buy and go get in line. Are There Any Exceptions to the T.J. Maxx Return Policy? Every I've talked to tell me it was my responsibility to get my health insurance papers. Well, weve got you covered. You can't even ask a simple question without getting a stank face from her. TJ Maxx will be more than happy to take an item that lacks a receipt, so long as you dont mind an exchange of equal value. My rude customers who say they are gonna call corporate on me I say fine here is the number here is my name.. have them call me when you are through talking to them. I purchased two that were supposed to be Platinum, however they were not they stated silver on the tags. I guess this is happening because of what you are all experiencing with people bringing back items from thrift stores? I read this and am nodding in agreement. Employees who leave earlier in the day are not required to open their handbags in front of management as they leave the store. 6. You can return items after the 30-day timeframe but you will only get store credit for it and you cannot return it without a receipt. I liked your "exposures". We support the growth of our business by helping customers get answers to their questions. I did purchase other items and Ive purchased purses and other items on clearance before and never had an issue at TJMaxx. They even tell us to notify them when Ricky or his group come into the store. We all know who our thieves are and we don't take their merchandise back.. we make them take it back to where they stole it from. If your return takes more than that, youll get store credit instead, Final sale items and those with similar restrictions are not eligible for a return. I have tried to tell my managers that I am sick of this.